Ezboard Failure Info, please read
Posted: Sun Jun 26, 2005 1:01 am
Posted by Ezboard member,
MemoryandDream:
On the night of May 30-31st 2005, ezboard claims they were victims of a malicious attack. Labatt was quoted in various news reports that approximately 9,000 boards were affected. Coincidentally, ezboard was working on a new version of their message board software at that time but have stated that the sudden and abrupt loss of data across the entire network had nothing to do with testing of this software. Message boards across the network were unavailable. A white page full of errors would result when you tried to load forums. Members could not access their information, their boards nor their accounts for the better part of a day.
After OVER THREE WEEKS of no information, misleading announcements and downright lies, they failed to restore data on thousands of boards. Millions of posts were lost spanning upwards of FIVE YEARS.
The real slap in the face? Ezboard CEO Robert Labatt then had the nerve to tell people not only were they refusing to refund money that had been prepaid for service, but they were KEEPING all monies that had NOT EVEN BEEN APPLIED TO SERVICE YET. Yes, you read that right. Money that was being held by ezboard for potential future purchases is NOT being returned. That's called theft and it's wrong.
Please help spread the word. Don't let them get away with treating customer like this. Let's make sure they never have another new customer. Let's make sure together that they learn they can't rob you and get away with it. Let's make sure everyone knows exactly what kind of business they run.
http://www.ezboardsucks.net
The entire history of the attack, ezboard's responses, consumer fraud protection links and a forum to share your own personal story and get in touch with other admins who are also boycotting ezboard.
(Please feel free to copy this text and image - you can even remotely load them if you don't have webspace for the banner - and post it anywhere on the net so people can see it. Together, we can make them hear us.)
MemoryandDream:
On the night of May 30-31st 2005, ezboard claims they were victims of a malicious attack. Labatt was quoted in various news reports that approximately 9,000 boards were affected. Coincidentally, ezboard was working on a new version of their message board software at that time but have stated that the sudden and abrupt loss of data across the entire network had nothing to do with testing of this software. Message boards across the network were unavailable. A white page full of errors would result when you tried to load forums. Members could not access their information, their boards nor their accounts for the better part of a day.
After OVER THREE WEEKS of no information, misleading announcements and downright lies, they failed to restore data on thousands of boards. Millions of posts were lost spanning upwards of FIVE YEARS.
The real slap in the face? Ezboard CEO Robert Labatt then had the nerve to tell people not only were they refusing to refund money that had been prepaid for service, but they were KEEPING all monies that had NOT EVEN BEEN APPLIED TO SERVICE YET. Yes, you read that right. Money that was being held by ezboard for potential future purchases is NOT being returned. That's called theft and it's wrong.
Please help spread the word. Don't let them get away with treating customer like this. Let's make sure they never have another new customer. Let's make sure together that they learn they can't rob you and get away with it. Let's make sure everyone knows exactly what kind of business they run.
http://www.ezboardsucks.net
The entire history of the attack, ezboard's responses, consumer fraud protection links and a forum to share your own personal story and get in touch with other admins who are also boycotting ezboard.
(Please feel free to copy this text and image - you can even remotely load them if you don't have webspace for the banner - and post it anywhere on the net so people can see it. Together, we can make them hear us.)